Feedback and Complaints

We want your feedback

Whether you would like to complement us, make a complaint or suggest how we could improve our service, we want to hear from you.

Contact us

We are constantly trying to improve our customer service so we welcome any comments, complaints or suggestions you may have.

Our customer service commissioner will contact you as soon as possible to discuss any issues, in most cases, within 24-48 hours of receiving your response. Our goal is to resolve issues, if necessary as quickly as possible.

You can contact us by phone on 1800 106 107 or email us at feedback@australian-accident-helpline.com.au

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