Our Claims Process
We have worked hard to make the claims process and simple and pain-free as possible. At Australian Accident Helpline, the journey to compensation is just six simple steps.
Use the Australian Accident Helpline website to find out more.
Deciding whether to make a personal injury claim is usually the most difficult part of the process. So we streamlined the process and used our experience to provide detailed information about claiming on our website.
Get in touch with us.
All calls are free, and you can speak with one of our legally trained advisors who will let you know whether you can make a No Win No Fee claim with us. They will also match you with a Lawyer that has experience dealing with cases like yours.
Discuss your case with one of our Lawyers.
Australian Accident Helpline offers free, no obligation, face to face consultations with our expert lawyers. They will discuss how the injury has affected you and what you’re likely to achieve. They will also discuss all the nitty-gritty parts including the legal fees.
Your lawyer submits your claim.
Your Lawyer will notify whoever was to blame for causing your injury, with details about your claim. Whether that be a business, person or insurance company.
Your claim progresses.
Your lawyer will handle all the contact and negotiations with the third party on your behalf. They will also keep you fully informed throughout the whole claims process.
Your personal injury claim is settled.
If your claim is successful, you will receive all the compensation you’re owed. If for some reason your claim is unsuccessful you won’t need to pay any fees because of our No Win No Fee guarantee.