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Australian Accident Helpline is a national claims management company with personal injury lawyers and medical centres located throughout each state


Our locations

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Sydney, Melbourne, Brisbane, Perth, Gold coast, Canberra, Darwin, Hobart

With many of the big legal firms now operating nationally, there is no need to choose a local law practice.

If you select a national company to act for you, just make sure they have access to medical centres in your area. This is because you will be required to attend a medical to assess your injuries.

We are partnered with personal injury lawyers and medical centres nationwide. So no matter where you’re based in this vast country, we can help.

What type of claims can we help you with?

If you’ve been injured, physically or psychologically, as a result of another person’s negligence we can help.

We specialise in all types of accidents and injuries ranging from simple soft tissue or sprains and strains to high profile clinical negligence cases.

No matter what type of injury you have suffered we have a personal injury lawyer who can help.

Some of the most common types of accidents we help people with are:

Workers compensation

Workers compensation is one of the biggest segments of injury law.

In 2017 across Australia there were over 104,000 serious work injury compensation claims had been lodged.

Employers by law must ensure that employees are provided with a safe, hazard-free working environment.

Many of the injured workers we speak to think that workplace accidents only occur on commercial building sites or other dangerous industries.

However, this is not true.

Workers compensation claims can arise from any industry.

Motor vehicle accidents

Motor vehicle accidents frequently cause the parties involved to suffer a loss.

Even if you have not sustained an injury in the accident, you most probably have suffered a significant financial loss.

If you have been involved in a motor vehicle accident that wasn’t your fault we understand how frustrating this can be. It can be especially frustrating if you have suffered an injury.

We have a nationwide panel of solicitors who specialise in motor vehicle accident compensation claims.

Whether you have suffered injuries in a car crash, motorbike accident or even injured as a whilst walking down the street, we have a personal injury lawyer in your locality that can help.

We handle all types of motor vehicle accident claims on a no win, no fee basis, including road-related fatalities on behalf of a loved one.

If you are reading this page because you have lost a friend or family member in a fatal accident we would just like to say how terribly sorry we are for your loss.

If you feel that you need help or support regarding your matter we are just one free phone call away.

Call us on 1800 106 107 to find out where you stand.

Serious injury and TPD claims

Serious injuries can result from any type of accident and happen when you least expect.

An injury would be considered serious if you suffered any of the following:

  • Permanent or serious impairment of a body function
  • Loss of a body function
  • Permanent or serious disfigurement
  • Permanent severe/mental impermanent
  • loss of a foetus

We understand the impact that a serious injury has on victims and those that are close to them.

For this reason, when you speak with a personal injury lawyer about your situation, they will make you aware of some of the things you are entitled to claim for when you have suffered a serious injury.

Some of the most common types of serious injury claims we can help you with include, but not limited to:

  • Head and brain injuries
  • Loss of sight, either permanently, temporarily, or partially
  • Spinal injury
  • Back injury
  • A broken bone or multiple fractures
  • Paralysis, either permanently, temporarily or partially
  • Amputations of loss of limb actuation
  • Life-impairing burns
  • Multiple or compound injuries

If you are unsure as to whether a personal injury lawyer would class your injury as a serious, simply call us to get this confirmed.

It cost’s nothing to call us and you won’t be under any obligation when you do.


Whiplash is one of the most common injuries suffered in car accident throughout Australia.

When two vehicles collide, even at low speeds the driver and passengers of the vehicle can be shaken violently back and forth.

While seatbelts work great to restrain your body and torso, your head is not protected at all against external forces.

This causes the “whip effect” which commonly results in a whiplash injury.

We can help you make a successful whiplash claim as passenger no matter of who’s at fault. However, to make a whiplash claim as a driver, the accident must have been caused by another party.

If you’re wondering whether or not you have suffered a whiplash injury? Or you feel unsure about the circumstances of your accident we can help.

One call to our legal team will clear things up for you.

Medical negligence

Medical negligence cases are considered by many to be the most complex and challenging areas of personal injury law.

Sometimes a procedure can come with an outcome that you don’t like.

However, this doesn’t necessarily mean that you have the right to make a claim.

You also won’t be eligible for compensation if there is a reasonable mistake that a medical professional made during a procedure.

If you believe that a medical professional has made a mistake, the best way to find out if you have grounds for a claim is to speak with an experienced personal injury lawyer.

As one of the biggest claims management companies in Australia, we can assist you with any type of medical or clinical negligence case.

Some of the most common types of medical negligence we help people with are:

  • Medical misdiagnosis
  • Infections
  • Wrongful amputations
  • Mistreatment
  • Birth negligence
  • Delayed treatment
  • GP negligence
  • Incorrect reporting of test results
  • Care home negligence
  • Worsening existing conditions
  • Hospital negligence

Please don’t worry if the negligence you have endured isn’t mentioned above as we still might be able to help.

Public liability

The owner of any public place a legal duty of care towards the public and is responsible for minimising or eliminating the risk of injury to the people frequenting the premises.

If you’ve been injured in a public place we understand how overwhelming this can be.

Many people we speak to who are victims of public liability say that they were so embarrassed when the accident took place that it put them off claiming compensation.

We understand how physically and mentally painful a public injury can be.

Our public liability solicitors specialise in making things right for people who have been injured in public.

If you feel ready you can speak to someone in a confidential environment for free.

What is a personal injury lawyer

The term is actually just another name for a solicitor who acts on behalf of people who have suffered injuries in an accident that wasn’t their fault. Personal injury solicitors cover many different areas of injury compensation. To give yourself the chance of making a successful personal injury claim you should choose someone who specialises in accidents like yours.

When you speak to us regarding your accident and injuries you will be provided with immediate tailored legal advice regarding your situation. We offer a range of legal services and will never pressure you into making a claim if you don’t feel comfortable. We handle all types of accident compensation claims on a No Win No Fee basis and if you would like to make a claim, we can provide you with immediate legal representation anywhere in Australia. Australian Accident Helpline has offices in SydneyMelbourneBrisbanePerthAdelaide and local branches throughout each state

Who is eligible for compensation?

To make a compensation claim you generally must have:

  • Been involved in an accident
  • Not been at fault for the accident
  • Suffered injuries or loss as a result

There are exceptions to the above, and sometimes we can even help you claim if you were partly at fault for your accident.

The best way to find out whether you’re entitled to make a No Win, No Fee personal injury claim is to speak with one of our specialists.

You can call us free on 1800 106 107. All calls are confidential, and we’ll never pressure you into making a claim with us. You can also use our online form to request a callback at a time of your convenience.

We understand that you might not feel comfortable talking to someone about your accident at this moment in time.

So for that reason, we have designed a claim eligibility checker. Our tool will let you know whether you can claim with us or not, without having to speak to our personal injury solicitors.

How much compensation can I get?

There is no one size fits all so to speak when it comes to injury compensation. The amount owed to you will vary based on the severity of your injuries.

At this stage, we can only give you an estimate of how much your claim could be worth.

If you would like to find out what you could achieve you can call us free on 1800 106 107.

You can also try our new compensation calculator to get a guideline amount based on your answers to some questions regarding your accident and injuries.

Why choose us?

Australian accident Helpline is one of the countries biggest claims management companies with have offices nationwide, so your in good hands.

We have seen the positive effects that successful outcomes have on Plaintiffs and have helped thousands of people in Australia get the compensation and apology they deserve.

When you make a claim with us, the expert who acts on your behalf will not only have experience in cases like yours, they will specialise in them.

Our team has some of the highest success rates in the industry.

What if I lose my case?

All the claims we take on at Australian Accident helpline are 100% No Win, No Fee. This means that if for some reason your case is unsuccessful you won’t be required to pay anything.

Claiming accident compensation with us is risk-free. Whether you win or lose, you won’t be left out of pocket.

What if I win my case?

If you win your case, the fees that you agreed on will be deducted from your final settlement. In most cases, the losing party will pay the bulk of your legal costs, which is usually an insurance company.

You can find out more about our No Win, No Fee guarantee here.

In one recent case, our lawyers recovered $385.000 for a man in Perth who suffered a broken leg as a passenger in a car accident.

Case has been rejected by another firm

Many law firms across Australia select their cases based on ease and profitability.

In many instances when lawyers refuse to run someone’s cases, its simply because they couldn’t be bothered.

We have invested heavily in our national operations and see ourselves as true innovators in the field.

Our streamlined process and high success rates mean that we can confidently take on cases that other firms cant.

If your case has been rejected and you would like a second opinion, speak to one of our specialists.

We will assess your case properly and do everything we can to make things right again.

Our legal team have won a huge number of cases that other firms in the industry didn’t want to touch.

Call us on 1800 106 107, or start your claim online.